At the core of our approach is a research-driven methodology to assemble, organize, assess, and retain highly skilled software teams. With over 15 years of experience, we recognize the key factors for successful projects extend beyond timely delivery to include:
- A dedicated, knowledgeable, and motivated team
- Proven methodologies
- Rigorous quality management processes
We believe that a well-defined QA approach, executed by experts, is essential for identifying and preventing errors early in development, ensuring exceptional value throughout the Software Development Life Cycle (SDLC). Our goal is to build projects that adhere to industry best practices, deliver high quality, and consistently meet and exceed client expectations.
QA Approach: Stages
Our QA approach encompasses a structured sequence of stages, including project onboarding, strategic planning, quality gates, manual and automated testing, as well as continuous process monitoring and improvement. Each stage is carefully designed to ensure high-quality deliverables, aligned with client requirements and industry best practices.
Stage 1: Project Onboarding
At Lembitech, we begin by selecting the ideal team members based on project specifics and essential competencies. This selection is conducted by a senior business analyst with extensive industry experience.
This onboarding phase involves one to two weeks of intensive interviews with key stakeholders to understand project features, current status, bottlenecks, dependencies, and other essential details. Detailed specifications from the client are helpful but not mandatory. The QA Lead then provides a preliminary analysis report, including recommendations for team composition and the overall QA process.
In this stage, mutual understanding is established between the QA Lead (serving as the team’s point of contact) and project stakeholders on:
- Expectations and assumptions
- Collaboration principles and guidelines
- Communication and coordination routines
Stage 2: Planning (QA Strategy & Quality Gates)
Quality Objectives, Risk Analysis, and Team Commitment
Early engagement with the client in setting quality expectations is critical. During this phase, we create a comprehensive Quality Assurance Strategy, documenting it in a clear, approved format. This strategy outlines KPIs and metrics aligned with specific business needs, helping prevent costly rework from design issues later.
To ensure robust quality, QA engineers are embedded within each Scrum team, focusing on both manual and automated testing. Key quality attributes assessed during this phase include:
• Testability • Usability • Maintainability • Performance • Security
This strategy is updated as needed to align with any significant changes in business requirements.
Quality Gates
Quality gates are checkpoints that must be met before moving forward in the development process. Both major releases and incremental updates are subject to these gates, which are defined collaboratively with stakeholders. Quality gates streamline decision-making, enhance quality, and reduce rework.
Stage 3: Execution / Manual Testing
Our QA team adheres to a Lean-Agile mindset, emphasizing built-in quality to minimize project delays, rework, and redundant actions. Code quality is ensured through a tailored selection of tools, such as:
API testing
vREST
Postman
Storm
Test management and automation
TestRail
Selenium
QTP
Jira
Performance testing
BrowserStack
Silk Performer
LoadRunner
SauceLabs
jMeter
Blazemeter
Following a test-driven development (TDD) methodology, tests and test data are prepared before development begins. New integrations are tested using a contract-first approach with production-like mock interfaces, and usability testing is conducted to refine user experience based on requirements gathered early in the project. Testing is integrated into development rather than treated as an isolated phase.
Stage 3: Execution / Automated Testing
Test automation is an essential part of our QA process, increasing overall efficiency by automating repetitive tasks. Automation strategies are tailored to the product’s specifics, duration, and complexity, with guidance provided by the QA Lead.
For simpler projects, we typically automate cumulative regression tests, which are stable and time-consuming to execute manually. The QA Manager identifies the most time-intensive test sets and evaluates the return on investment (ROI) for automation to determine the most cost-effective candidates.
Stage 4: Process Monitoring & Improvement
Process Monitoring
The metrics identified in the Quality Assurance Strategy guide our tracking of QA processes and are used to make continuous improvements. The QA Manager oversees ongoing process evaluation, and service quality is reviewed quarterly through surveys with client representatives. Team members are also encouraged to suggest improvements during retrospectives.
Team Retrospective & Root Cause Analysis
A crucial part of our QA approach is conducting retrospective analyses of development bugs and production incidents. The QA team investigates release failures and other issues, using these insights to refine processes and documentation. Regular updates to runbooks help minimize future impacts, ensuring our QA process aligns with the client’s evolving quality requirements and expectations.
We provide a comprehensive, structured process that ensures quality from initial planning through continuous improvement. By integrating QA at every stage, we deliver reliable, high-performing solutions that meet industry standards and exceed client expectations.
THE FULL POTENTIAL OF YOUR SOFTWARE
WITH OUR QA SOLUTIONS